Transforming Data into Decisions
At Gilligan Tech, we don’t treat AI as a slide deck. We turn practical AI into working systems—designed for your workflows, backed by reliable data, and deployed with the security and quality controls needed for production.
What We Offer
- AI Strategy & Custom Roadmaps: We align AI with business goals, identify high-impact use cases, and deliver a prioritized plan with timelines, risks, and measurable outcomes.
- Data Readiness & Foundations: Clean inputs matter. We strengthen SQL/data layers, define governance, and prepare your systems so AI is built on trusted, auditable information.
- Knowledge Systems (Search + RAG): We build secure knowledge retrieval so your LLM responses can be grounded in your documents, policies, and structured data—reducing hallucinations and improving accuracy.
- Workflow Automation (Agentic + Human-in-the-Loop): Reduce manual overhead with intelligent workflows—triage, routing, approvals, and task execution—while keeping humans in control where it matters.
- LLM Integration & Deployment: Secure, private, and efficient implementation of advanced language models—API-based, private/hybrid options, and guardrails for safe usage.
- Systems Integration & “Data Plumbing”: We connect AI to your tools via APIs and automation pipelines—CRM, email, document storage, custom CMS, internal tools, and finance/accounting software.
- Quality, Security & Monitoring: Evaluation frameworks, testing, logging, access control, and continuous improvement loops—so your AI stays reliable after launch.
Our Delivery Approach
- Discovery: Stakeholder interviews, workflow mapping, and a use-case backlog with success metrics.
- Architecture: Data + integration design, security model, and a clear implementation blueprint.
- Prototype: Fast proof of value with real data and realistic constraints (quality, latency, cost).
- Production Build: Guardrails, monitoring, role-based access, deployment pipelines, and documentation.
- Operationalize: Training, feedback loops, evaluation cycles, and ongoing tuning as requirements evolve.
Typical Use Cases We Implement
- Document automation: intake, parsing, classification, summarization, routing, and compliance checks.
- Knowledge assistants: policy Q&A, internal search, onboarding support, and SOP guidance.
- Operations support: ticket triage, prioritization, drafting replies, and next-step recommendations.
- Finance & admin: reconciliations signals, invoice workflows, and structured exports into accounting/finance software.
- Content workflows: structured publishing, custom CMS enhancements, and governance-aware content generation.